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FREE DELIVERY TO CHARLOTTESVILLE NEIGHBORHOODS!
FREE DELIVERY TO CHARLOTTESVILLE NEIGHBORHOODS!

Services

FULL GROOMING SERVICES

Grooming ServicesAvailable by appointment only Monday - Saturday. We are not able to book appointments by email or message, please call the store for scheduling and availability. Note: we book more than three months in advance. It's best to rebook several appointments following your appt.

If you cannot get an appointment immediately, please consider using our self service dog wash and walk-in services like nail grinding, teeth brushing, glands check, face or sanitary trim.

Our groomers are skilled in the most popular breeds of family pets. We also offer hand-stripping for terrier breeds, which is a highly skilled craft. 

Our grooming is a premium service, not a production line like other stores. All our groomers are required to have a minimum of five years of professional expertise before they are invited to join our team. They attend trade shows and educational seminars to learn new techniques and research potential new products. They are skilled in techniques that help pets who have had previous bad experiences become more comfortable with grooming. 

At times, we may suggest adjusting your pet’s diet to alleviate dry skin, yucky ears, itching, allergic reactions, anal gland issues, tear stain under the eyes and tartar covered teeth. Surprisingly, what your pets eat makes a difference in how they look and smell!

SELF SERVICE DOG WASH & WALK IN GROOMING SERVICES

The Dog Wash is available Tuesday - Friday, 9:00 - 4:00 and Saturday 9:00 - 3:00. Walk In Groomer Services are available Monday - Saturday between 9:00 - 12:00 noon.

Self-Service Dog Grooming StationSelf Serve Washes are $20 - $30 based on the weight and size of your dog and length of coat. It includes all natural shampoos, big thirsty bath towel, dryer, ear cleaner, brushes and combs. If you are bringing more than one dog for self wash, please bring a friend with you, as your dog cannot be loose in the wash area. Because of liability, children under age 12 may not be in the wash area. 

Walk In Services are based on groomer availability. It's best to call ahead especially during the holidays. Services include: Nail Trim & Grind ($27.50), Face Trim ($25), Sanitary Trim ($25), Paw Hair Trim ($30), Anal Glands ($20), Teeth Brushing ($25), Ear Cleaning or Plucking ($25). Because of scheduling limitations, one walk in service may be selected per visit.

Note: We're sorry if your dog has encountered a skunk, but due to our ventilation, we cannot allow skunked pets. We can provide you with odor neutralizers to use at home.

NUTRITIONAL GUIDANCE

Available daily and provides the most up to date product knowledge so you can make better choices for your family’s pets through each period of their lives. A healthy diet can resolve many common problems like allergies, weight management and skin and coat issues. We consider life stage, size, breed, activity levels, physical health, plus your family’s lifestyle, schedule and budget when we recommend a food program. We’ll guide you through labels, ingredients and available types of food and help you find the right fit for your family pet. Our retail and grooming team receives nutrition education as part of their training so they can be ready to answer your questions.

FAMILY DOG TRAINING

If your dog needs behavior assistance, call us for trainer recommendations. We only refer professionals with whom we have personal relationships and can vouch for the quality of their services.

BIRTHDAYS & CELEBRATIONS

We do the most fun birthdays for pets! Beautifully decorated cookies, various sizes of birthday cakes, doggy ice cream, party hats and everything you need to give your dog the best birthday party ever. We also do fun things like “muttinis, “dog nachos and frozen treats by request. Party favor bags are available with one week's advance notice. 

Our patio in front of the store is available by reservation so you can celebrate with your human friends too. We’ll provide the doggy treats and humans can order food from our neighboring restaurants, Lampo or Brazos.

Weddings

Say “I do” with your dog as part of the wedding party! We provide collars, bandanas and bow ties that coordinate with the bride and groom’s attire. We bake small cakes that the dog can enjoy while the newlyweds cut their own cake. We can also arrange for a “dog handler” to take care of your pet before, during and after the wedding. And training, so your dog will be the best behaved party guest. 

Gender Reveal Parties

Get your dog in on the family fun and let them make the announcement about your baby! We’ll make a cake with blue or pink (or both) sprinkles inside and the dog will reveal the baby’s gender to the delight of your family and friends.

LOCAL PET ADOPTIONS

We host Adoption Events for large and small rescue groups on our store’s front patio and at times, in the store. We support and donate our time, resources and pet food products to regional groups, including Charlottesville-Albemarle SPCA, Caring For Creatures, Green Dogs Unleashed, Dogs Deserve Better Blue Ridge and The HOWS Project (Houses of Wood and Straw). If you are interested in finding out about adoptable pets, please contact these groups directly.