FULL GROOMING SERVICES
We are honored to have an excellent team of grooming professionals ready to give your pets a fantastic experience. In addition to the high level of skills and certifications they have earned, Cheri, Jesse and Laura have also completed additional education in Skin & Coat Condition Assessment, CPR /First Aid and Difficult Dog Behavior.
Our groomers are skilled in the most popular breeds of family pets. We also offer hand-stripping for terrier breeds, which is a highly skilled craft. Our grooming is a premium service, not a production line. Giving your dog a good experience is our priority, so we go at "the dog's pace." We hope to be able to offer cat grooming in the future, but for now you bring your kitties in for nail trims.
The groomers on our team have either completed a minimum of five years of professional expertise before they were invited to join our team or they were trained in house by our senior groomers. We encourage them to attend trade shows and educational seminars to learn new techniques and research potential new products. They are especially skilled in techniques that help pets who have had previous bad experiences become more comfortable with grooming.
FULL GROOMING SERVICES are available by appointment only Monday-Saturday. To make an appointment, please call the the store at 434/825-5472. Because each dog has specific needs re. coat, behavior, age related issues, etc., we are not able to book or change appointments by email or text message. Note: we book more than three months in advance. It's best to rebook several appointments following your appt.
Our PUPPY GROOMING PROGRAM, is a 3 visit series which helps youngsters between 3 and 6 months old learn to love grooming through short, positive, confidence-building sessions. Each visit includes
• Nail trim, brush out, face and fanny trim.
• Optional bath and blow out, as comfort allows.
• Gentle introduction to clippers, dryers and grooming tables
The program consists of three consecutive, monthly grooming appointments. After the third visit, your puppy graduates to our adult grooming schedule. It's important that they come on this schedule so they retain what they've learned to their memory.
If you are a FIRST TIME CLIENT, we request a $50 deposit at the time we book your appointment. The deposit will be deducted from your first grooming fee. Deposits will not be refunded for cancellations made less than 24 hrs. before your appointment or if you do not show for your appointment without calling the store.
If you cannot get an appointment immediately, it's best for us to book the first available appointment and if a cancellation occurs, we will move you up in the schedule. Also, please consider using our self service dog wash and a choice of one of our walk-in services like nail grinding, glands check, face or sanitary trim.
At times, we may suggest adjusting your pet’s diet to alleviate dry skin, yucky ears, itching, allergic reactions, anal gland issues, tear stain under the eyes and tartar covered teeth. Surprisingly, what your pets eat makes a difference in how they look and smell!
SELF SERVICE DOG WASH & WALK IN GROOMING SERVICES
The Dog Wash is available for use: Monday 9:00 - 3:00, Tuesday - Friday 12:00 - 4:00 and Saturday 9:00 - 3:00. *The last self service bath of the day must be completed one hour before store closing so we can sanitize the tubs for the next day. Walk In Services are only available Monday - Saturday between 9:00 - 12:00 noon based on groomer availability.
Self Serve Washes are $20 - $30 based on the weight and size of your dog and length of coat. It includes all natural shampoos, big thirsty bath towel, dryer, brushes and combs. If you are bringing more than one dog for self wash, please bring a friend with you, as your dog cannot be loose in the wash area. Because of liability, children under age 12 may not be in the wash area.
Walk In Services are based on groomer availability between 9:00 - 12:00. During busy times like shedding season, Saturdays, and the week before Thanksgiving or Christmas, it's best to call ahead to confirm availability.
Walk In Services include: Nail Trim & Grind ($27.50), Face Trim ($25), Sanitary Trim ($25), Paw Hair Trim ($30), Anal Glands ($20), Ear Cleaning or Plucking ($25). Because of scheduling limitations, one walk in service may be selected per visit.
Note: We're sorry if your dog has encountered a skunk, but due to our ventilation, we cannot allow skunked pets. We can provide you with odor neutralizers to use at home.
NUTRITIONAL GUIDANCE
Available daily and provides the most up to date product knowledge so you can make better choices for your family’s pets through each period of their lives. A healthy diet can resolve many common problems like allergies, weight management and skin and coat issues. We consider life stage, size, breed, activity levels, physical health, plus your family’s lifestyle, schedule and budget when we recommend a food program. We’ll guide you through labels, ingredients and available types of food and help you find the right fit for your family pet. Our retail and grooming team receives nutrition education as part of their training so they can be ready to answer your questions.
FAMILY DOG TRAINING
If your dog needs behavior assistance, call us for trainer recommendations. We only refer professionals with whom we have personal relationships and can vouch for the quality of their services.
BIRTHDAYS & CELEBRATIONS
We do the most fun birthdays for pets! Beautifully decorated cookies, various sizes of birthday cakes, doggy ice cream, party hats and everything you need to give your dog the best birthday party ever. We also do fun things like “muttinis, “dog nachos and frozen treats by request. Party favor bags are available with one week's advance notice.
Our patio in front of the store is available by reservation so you can celebrate with your human friends too. We’ll provide the doggy treats and humans can order food from our neighboring restaurants, Lampo or Brazos.
Weddings
Say “I do” with your dog as part of the wedding party! We provide collars, bandanas and bow ties that coordinate with the bride and groom’s attire. We bake small cakes that the dog can enjoy while the newlyweds cut their own cake. We can also arrange for a “dog handler” to take care of your pet before, during and after the wedding. And training, so your dog will be the best behaved party guest.
Gender Reveal Parties
Get your dog in on the family fun and let them make the announcement about your baby! We’ll make a cake with blue or pink (or both) sprinkles inside and the dog will reveal the baby’s gender to the delight of your family and friends.
LOCAL PET ADOPTIONS
We host Adoption Events for large and small rescue groups on our store’s front patio and at times, in the store. We have supported and donated our time, resources and pet food products to regional groups, including Charlottesville-Albemarle SPCA, Caring For Creatures, Green Dogs Unleashed, Dogs Deserve Better Blue Ridge, Smiles Forever Pet Rescue and The HOWS Project (Houses of Wood and Straw). If you are interested in finding out about adoptable pets, please contact these groups directly.